Contact Us

  • Email (Preferred): support@redwealthgr.com
    • Response time: 24–48 business hours (we prioritize urgent inquiries about damaged or missing kitchenware).
    • For fastest service, include: your order number, product name (e.g., “green electric skillet”), and photos (if reporting damage or an issue).

  • Phone: 

    +852 3188 7777

    • Hours: Monday–Friday, 9:00 AM – 6:00 PM (Hong Kong Time, GMT+8)
    • Note: Phone support is for urgent kitchenware order issues only (e.g., missing deliveries, incorrect items).